Giftgoer Happiness Help Center

Q: How do I make changes to my account/subscription?

    Please login to your account to make changes to your subscription or other account information. If you have forgotten your password, click 'Forgot your password?'


    Q: Where are Giftgoer Cards made?

      Giftgoer designs and handcrafts each pop-up card with high-quality paper stock.

      Unlike traditional greeting cards and similar items,Giftgoerproducts can take several months to design and engineer alone. We only use premium GSM high-quality paper before each item is individually cut, hand-assembled, and inspected for quality.

      We are patent pending and have copyright filed on every one of our designs. 


      Q: How will my order arrive?

      All card orders come in a brown mailer with fast local logistics.


      Q: Is the packaging recyclable?

      Every Giftgoer card, accompanying envelope, and a paper insert with product and company information is 100% recyclable. If you'd like to recycle our packaging, please find a drop-off point near you.


      Q: Do your cards need extra postage?

      Rates can vary depending upon the courier you choose to use; however, if you are using the U.S. Postal Service (USPS), the following postage is recommended:

      -Classic (5" x 7"): 2 stamps (Most Common)

      -Standard (5.9" x 8 ¼"): 2 stamps

      -Gift Card Holder (5 x 3" ): 1 stamp

      -Notecards (3.75 x 5.125"): 1 stamp

      Giftgoer Flowers, our larger-form standalone bouquets, come packaged in a protective paper envelope. For shipping, we recommend placing the envelope inside of a 12x15 inch mailer to ensure it arrives safely to your recipient. This bouquet weighs 6 ounces — please visit your local post office or shipping store for varied shipping and pricing options.


      Q: How will I know when something is back in stock?

      Make sure you shop our entire collection - we have over 300 designs to choose from! Check back frequently as we are continually replenishing our inventory.


      Q: What is considered a 'business day'?

      A business day is an official working day. Monday through Friday are considered business days, but holidays* and weekends are not.

      Please see our shipping policy for more details.

      *All holidays will be factored into your order delivery window.


      Q: How do I stay up to date on news and new products?

      Scroll down to the bottom of this page, enter your email address, and click 'Subscribe' to sign up for our mailing list!

      Q: Can you make a custom-designed card for me?

      We will carry out the customization service very soon.

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